Vivienne Garton, 65, was devastated her 10-year-old West Highland terrier Ben was snatched from her garden in Knowle West, Bristol, earlier this month.
She began an appeal to find him and put up posters near her home, but shortly after she received two phone calls from an anonymous man threatening to cut up her pet unless she paid £500.
The caller gave the address of an empty house in Bristol and a phone number which she handed to police, who are now investigating.
Mrs Garton, who lives with her husband and four grandchildren aged between eight and 18, says a number of her posters have now been ripped down.
'I feel sick. I have had him for ten years - he is my little baby. I just want him home safe. I'm so worried. I don't know who could do that to someone,' she said.Ben, who is partially sighted, partially deaf and cannot walk long distances, disappeared from the family home on Sunday April 12.
'I don't know if it is a hoax or if he has really been stolen by someone. It is scary. It was a man on the phone and he sounded middle aged. He said he would cut Ben up.'
Mrs Garton, who suffers from arthritis, explained that she sent the dog outside because he was hassling her while she was cooking Sunday lunch.
But when Ben failed to come back she grew concerned and went outside to find a hole in the hedge.
She said that while it was possible he could have escaped it was very out of character and was unlikely that he wouldn't return.
She said: 'There was a little hole in the hedge that he might have got through, but it is very out of character for him not to come back.- Mailonline
'We went straight out looking for him but there has been no sign of him ever since. I am worried he has been stolen and somebody has him in their garage.'
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